U and I have a problem

Hi AutoCorrect! How’s it going today? Got a sec? Can you do me a favor?

If you ever catch me typing the letter “u” on its own it was definitely a typo, 100%, and could you just go ahead and make it a capital “I” for me?

So if you catch me writing, for example…

u don’t know

…could you toss me an…

I don’t know

We have the flippin’ technology to fix literally my most common typo, but catering to those folks means AutoCorrect has to stay broken. These people—who in all likelihood are decent humans who don’t eat babies—are the reason that phone keyboards can’t fix this very obvious typo for me.

Look, I’m not even trying to inflict my good-spellin’ lifestyle on everybody else, honest. Make it a toggle. “🗹 I graduated second grade.”

I eagerly await this important innovation.

IT work for no fun and no profit

Hey non-heartless geeks, how do you avoid becoming some random person’s computer guy1?

I was just blindsided by my friend’s aunt and before I knew it, I was showing her how to use her laptop’s right-click button to delete unwanted desktop shortcuts in Windows XP. Then, she wanted to know how to delete a bookmark from her Internet Explorer bar.

She scared me on the last one, though; through her broken English, she seemed to be describing an unwanted browser toolbar, and warning sirens went off in my head as I started thinking I was going to be asked to remove one of those. Then, as she cursed Internet Explorer while it took nearly a full minute to load, I had to fight the urge to make a quick exit through the window—closed and locked, of course—before I could be asked about removing spyware or defragmenting. I almost suggested she just buy a whole new computer, before realizing that I could just as easily be conscripted into helping with that.

Ugh. It turned out to be simple stuff in the end… but this is how it always starts.

Before I know it, I’m going to be fixing her router, before troubleshooting her DSL problems, before being roped into advising her on which of the programs that she installed on her computer she no longer needs and can be removed to free up space on her hard drive.2

Proof that there is no god: I look the part.
This is bug #2. Let’s fix this.

  1. Did that term sound sexist? I meant only to refer to Nick Burns, my tech support hero.[]
  2. This is actually a true story.[]

“Real artists ship”

I’m by no means an Apple fan, and don’t own any Apple products (though I’ve always wanted to play with a Newton!), but to a geek, it’s pretty hard to ignore the effects that Apple has had on the world around us.

This probably wouldn’t make it to the average list of Apple’s contributions, but my personal favorite is a Steve Jobs saying:

Real artists ship.”

I take this to mean that you can keep polishing the product until it’s perfect, but it doesn’t matter how great it is unless it makes it out the door while it’s still relevant. (No, it didn’t take a lot of reading deeply into the phrase for me to come up with that, Mr. Hypothetical Snarky Commenter. An alternate meaning could be an explanation for pushing a product out the door when it contains bugs that may give others pause.)

I sometimes find myself spending more time than I should on something, in pursuit of getting it unimpeachably perfect. It’s a flaw of mine. I need to do something about that, but I’m not sure what… and giving up on quality isn’t an option. Consider this bug #1 in my public bug tracker, powered by WordPress. ;-)

Now, if you’ll excuse me, I’m going to ship this post so I can go ship that e-mail I’ve been crafting so I can finally ship myself some Zs.

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